1. Engin Member

    Domain transfer

    Topic geplaatst op: 03-01-2022 om 17:37

    I have 2 questions
    1. How can I transfer domains to another customer?
    2. How can I open tickets to customer support?
    There is no link.

  2. Emiel Member
    Reactie geplaatst op: 03-01-2022 om 19:05

    How unfortunate you chose to do business on Versio platform.

    Sadly only "Versio premium" holders have direct access support see here: https://www.versio.nl/customer/helpdesk/telefonische-support

    For us "basic"/"common" mortals there are only pre-created documentations available here https://www.versio.nl/artikelen

    I am not a reseller so I dont know how a transfer works from the perspective of myself towords a customer. But I do know how it is to transfer my own domain to another service.

    All I did is was:
    - I went to my customer panel
    - under My products I went to an overview of my domain names
    - clicked on the arrow on the domain names I wanted to transfer
    - clicked on "EPP code" request
    - then copied the strange code I got from the green box that appeared at the top of the page (below the main title)

    I used that code at https://www.vimexx.nl/domeinnaam or any other service to move that domain to the other service.

    I had to make sure the "Domain lock" is disabled here on Versio ( also some place where you get the EPP code )

    I kept an eye open on my mails cause I was requested to approve the transfer, this for domains where I have written myself as holder. After that the transfer happened within a few hours.

    I didnt receive any mails for domains where I had an annonymous holder but did have to wait several days for the transfer to complete.

    That's pretty much it for me as a non reseller. Hope that helps.
    And i'm glad I moved away from Versio. I'm only here because of 1 remaining (already paid for) service that will expire in 2 more years. ( sad) can't wait to get away from this shame of a company

    Vond u dit antwoord nuttig?

  3. Engin Member
    Reactie geplaatst op: 03-01-2022 om 23:03

    Thank you very much for the reply.
    I want to transfer my domain to another versio.nl customer but I cant find where to do it.

    Vond u dit antwoord nuttig?

  4. Recep Member
    Reactie geplaatst op: 12-03-2022 om 10:02

    I have another domain versio.nl I want to transfer it to your account. I wonder if you have found a solution?

    Vond u dit antwoord nuttig?